We understand that there are going to be times when there will be a need to return an item and we want to make the process as easy as possible.
We encourage you to thoroughly inspect your order upon receipt and prior to use. We ask this so that we may ensure that it is both the correct item and it has arrived in satisfactory condition.
We have outlined below our Easy Return Policy, but if you have any questions or concerns about these policies, please feel
free to Contact Us.
Easy Return Policy
If you are not 100% satisfied with your purchase for any reason, we offer a 90 day money back guarantee from the date of shipment.
A copy of the original packing slip must accompany all returns. Credits and Replacements will be processed within 2-7 days from the time the return is received.
This allows us the proper time to both inspect the item returned and to issue either a replacement or refund appropriately. A notification will be sent confirming the status or your replacement or refund.
All refunds will be sent via the original payment method used.
Any item that is defective or damaged during transit must be reported within 7 days of receipt of the order. This enables us to process the appropriate freight claim and issue you either a replacement or refund.
Return Shipping Instructions
Please Contact Us or call (888) 439-3410 and we will send you a FREE pre-paid return label.
The item must be in original or secure packaging to ensure safe arrival.
Print your pre-paid return label and attach it to your return package. If you are reusing a package, please make sure to cover or remove any old shipping labels and seal the package completely.
Please ship all returns to the following address:
313 N Birch Street
Santa Ana, CA 92701
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